The Next Evolution of Technician Training
Training daily drives results
Train your team on the job, see measurable progress, and meet business goals--all in just a few minutes each day. Users have reported an increase in knowledge of more than 28%. AutoZone customers receive a special offer.
- Make training a part of the daily routine, rather than a one-off event, to connect with your techs on a regular basis and share new information.
- Adaptive learning and training established in brain science helps with delivering the right information to the right learner at the right time.
- Customized micro-training with a 3-5 minute daily commitment helps technicians maximize training time.
Learn More
On-Demand, Online Training
On-Demand, Online Training
When & Where You Need It
Don't have time to go to a live training? No problem. Choose from 120 on-demand courses developed by master technicians and professional trainers. Topics range from ASE Certification prep to most major vehicle systems, including modern diagnostics, fuel systems, ignition, computer controls, and more. New courses are continually being added. Click here for the current course listing.
To Order:Contact your AutoZone Commercial Sales Manager and ask for SKU 811015
Live & Virtual Trainings
Parts Training
(Click a class title below for more information)
- Air Conditioning
- A/C Diagnosis & Service
- Air Conditioning Section 609 Certification & Discussion
- Air Conditioning Tip & Techniques
- Battery
- Advanced Hybrid Diagnostics - 48 Volts & Beyond
- Hybrid Electric Vehicles - First Look
- Hybrid Electric Vehicles - First Responders
- Hybrid Electric Vehicles - Diagnosis & Repair
- Hybrid Electric Vehicles - Service & Maintenance
- Braking & Ride Control
- Anti-Lock Brake, Stability Control, & Traction Control Systems
- Brake Technology
- Driveabilty Overview & Tips
- Steering & Suspension
- Fuel
- Advanced Fuel Systems Including Gasoline Direct Injection (GDI)
- Advanced Gas Direct Injection Diagnostics
- Enhanced Fuel Control
- Fuel Systems Diagnosing & Repairing
- Rotating Electrical
- Chrysler Charging Systems
- Ford & Chrysler Computer Controlled Charging
- Ford "Smart Charge" Charging Systems
- GM Regulated Voltage Control Charging Systems
- Honda Charging Systems
- Hyundai and Kia Charging Systems
- Mazda, Nissan & Subaru Charging Systems
- Rotating Electrical System Function & Operation
- Start/Stop Overview
- Toyota Charging Systems
- Toyota & Honda Charging Systems
- Volkswagon & Audi Charging Systems
- Vehicle Electronics
- Common Rail Diesel (CRD)
- Controller Area Networks (CAN) & Multiplexing
- Controlling Diesel Emissions
- Diagnosing Advanced Driver Assistance Systems
- Electrical Diagnostics
- Emerging Vehicle Technologies
- Engine Management
- EVAP Code Diagnostics
- GM Drivability Solutions
- How to Solve Difficult DTCs
- Mode $06 Data & Drive Cycle Diagnostics
- Modern Ignition Technology
- Principles of Electronics
- TPMS
- Vehicle Electronics & Ignition Systems Diagnostics
- Ford 6.0 Power Stroke® Diesel Technology
Business & Operations Training
(Click a class title below for more information)
- Business & Operations
- Fundamental Keys to Increasing Service Sales
- Safe, Green & Connected: Emerging Vehicle Technologies
- Service Advisor's Guide to Selling Preventative Maintenance
- Service Manager's Guide to Shop Performance
- Air Conditioning
- Battery
- Brakes & Ride Control
- Business & Operations
- Fuel
- Rotating Electrical
- Vehicle Electronics
Request Information for Our Classes
©2024 AutoZone, Inc. All Rights reserved. AutoZone and AutoZone & Design, Duralast, Duralast ProPower, Duralast ProPower Plus, Duralast ProPower Ultra, Duralast ProPower AGM, Duralast Flex Blade, Duralast Aero Blade, and Valucraft are registered marks of AutoZone IP LLC. All other marks are the property of their respective owners. All photographic, clerical, typographical, and printing errors are subject to correction.
CLOSE X
Air Conditioning
- A/C Diagnosis & Service
- This course, delivered by MACS Certified Instructors, brings the professional technician up-to-date on the latest air-conditioning diagnostic techniques, service and repair practices. Course can be customized to support MACS Section 609 Refrigerant Recycling and Recovery Certification Program training. During the course, participants will:
- Understand the various HVAC system designs
- Know the operating characteristics of various refrigerants and oils
- Understand computer controls used in air conditioning systems
- Comprehend various diagnostic testing techniques and identify tools necessary to service, maintain, and diagnose air conditioning systems
CLOSE X
Air Conditioning
- Air Conditioning Section 609 Certification & Discussion
- This course will prepare technicians for the EPA 609 test. If you want to keep your customers cold during the A/C season don't be 'left out in the cold' due to a lack of governmentally required A/C service credentials. According to the United States EPA (Environmental Protection Agency) professional auto repair technicians are required to be certified in air conditioning systems in order to service A/C systems in the service bay or purchase refrigerant containers over 2 lbs. The federal law states that "any person who repairs or services a motor vehicle air conditioning (MVAC) system for consideration (payment or bartering) must be properly trained and certified under section 609 of the Clean Air Act by an EPA-approved program. All technicians servicing MVAC-like appliances must be certified."
CLOSE X
Air Conditioning
- Air Conditioning Tip & Techniques
- This course, we will look at new developments in systems designs, controls, service techniques and tools. Each year, the manufacturers face stricter regulations regarding emissions and fuel economy and improving the efficiency of HVAC systems is a big part of their response. The next refrigerant, r1234yf is being used in more vehicles and you will need to be prepared for diagnosis and service of these systems. The electronic controls for HVAC have become more complex and need to be part of your diagnostic process. We will show you how these systems work, what goes wrong, and how to complete a successful repair. Be ready to help your customer stay comfortable in their vehicle. During the course, participants will:
- Identify new technologies and their impact on HVAC
- Properly replace HVAC components
- Perform correct HVAC service
- Diagnose cooling fan and airflow issues
- Diagnose in-car HVAC controls
CLOSE X
Battery
- Advanced Hybrid Diagnostics - 48 Volts & Beyond
- This course will bring you up to date with the DC and AC side of 48-volt and higher electrification. 48-volt systems will become the new normal as OEMs bridge the gap between more expensive higher voltage hybrid and electric vehicles and older conventional gas engine powertrains. During this course, technicians will understand how they work, common failures and diagnostic tips to help you master the variables of hybrid systems.
- Diagnosing System Main Relays & High Voltage Interlock Circuits (P0A0D)
- HV Isolation Fault Circuits & Battery Pack Data PIDs / Load Tests
- New 48-Volt Systems Coming Soon
- Real World In Bay Testing You Can Do
CLOSE X
Battery
- Hybrid Electric Vehicles - First Look
- This course introduces the participant to hybrid electric vehicles (HEVs) by providing an overview of HEVs and covers the different hybrid designs, systems and operation principles. During the course, participants will:
- Learn proper safety practices and precautions when using specialty tools
- Discuss the importance of safety while servicing HEVs
- Understand how high voltage (HV) batteries are constructed and recharged by regenerative braking
- Learn about idle stop features and basics of servicing hybrid vehicles
CLOSE X
Battery
- Hybrid Electric Vehicles - Diagnosis & Repair
- 8hr Hands On/In Shop - This course educates participants on proper methods of servicing and maintaining hybrid vehicles. The electronic components on these vehicles are often complex and expensive; therefore, proper diagnostic techniques and procedures are also crucial. During the course, participants will:
- Review safety procedures required for diagnosing repairing and disabling hybrid vehicles
- Diagnose and repair no start symptoms
- Diagnose battery pack Issues
- Test and remove partial disassembly and replacement of battery pack modules
CLOSE X
Battery
- Hybrid Electric Vehicles - Service & Maintenance
- This course educates participants on proper methods of servicing and maintaining hybrid vehicles. The electronic components on these vehicles are often complex and expensive; therefore, proper diagnostic techniques and procedures are also crucial. During the course, participants will:
- Understand the Importance of safety while servicing hybrid electric vehicles
- Identify various hybrid platforms and configurations
- Enter service or inspection modes
- Understand the similarities and differences in the hybrid brake systems in comparison to traditional vehicles
CLOSE X
Battery
- Hybrid Electric Vehicles - First Responders
- This course educates first responders on safe handling at an accident or roadside breakdown through hands-on, practical and accurate training in the handling of hybrid vehicle high voltage situations. During the course, participants will:
- Learn the safety precautions and myths regarding vehicle rescue and recovery events
- Look up and follow high voltage shut down procedures
- Understand victim extraction when a hybrid vehicle is involved
CLOSE X
Braking & Ride Control
- Anti-Lock Brake, Stability Control, & Traction Control Systems
- This course helps technicians become more familiar with Anti-lock Brake (ABS), Stability Control (ESC) and Traction Control Systems (TCS). Gaining a better understanding of how these systems operate enables technicians to become more efficient in system diagnostics and repair. During the course, participants will:
- Discuss some of the more complex systems such as hybrid brake-by-wire, torque management and total system integration including CAN communications
- Understand the differences between anti-lock brake hydraulic channel systems and how they are used
- Understand the correct methods for performing anti-lock brake and traction control system diagnostics
- Discuss common electronic stability control problems
CLOSE X
Braking & Ride Control
- Brake Technology
- This course improves the participant's knowledge of the complete braking system and provides tips to properly diagnosis and service braking components to reduce comebacks. During the course, participants will:
- Learn recommended practices and tips for a successful brake service
- Understand how hydraulic brake systems function and how to properly diagnoses brake related issues
- Learn how to diagnosis and service Anti - Lock Brake Systems (ABS)
- Understand how wheel and braking forces affect traction control systems
- Learn how wheel speed, lateral acceleration, yaw rate and steering angle sensors affect a vehicle's performance and Electronic Stability Control (ESP)
CLOSE X
Braking & Ride Control
- Driveabilty Overview & Tips (Virtual Training - Approx. 1 hour):
- This webinar will provide an overview of the following:
- Establishing a diagnostic approach
- Review DTCs and Code Set Criteria understanding
- Collecting and analyzing scan tool data PIDs
- Use case studies to validate operation & understand the system
CLOSE X
Braking & Ride Control
- Steering & Suspension
- This course is designed to provide a high-level overview of automotive steering and suspension technology as it exists today and some insight into where it is going in the future. It is intended to provide advancing technicians with some knowledge of the essentials of steering and suspension design, as well as some of the diagnostic skills needed to address the future. More seasoned technicians will find it a good review along with some exciting insight into the diagnostic and repair challenges ahead for:
- Advanced power steering systems
- Variable effort power steering
- Electric power steering
- Adaptive Suspension Systems
- MR fluid dampers / magna-ride
- Solenoid based adaptive ride controls
- Air suspension and fully active suspension systems
- Electronic chassis and steering system sensor diagnosis & resets (SAS, YAW, etc.)
- ADAS (Automated Driver Assist Systems) effects on steering & suspension
CLOSE X
Fuel
- Advanced Fuel Systems Including Gasoline Direct Injection (GDI)
- This course revisits fuel systems training and education to ensure proper diagnostic techniques while delivering advanced testing procedures to save technicians time while assuring a correct diagnosis. This course includes in-depth information on Gasoline Direct Injection (GDI) systems. During the course, participants will:
- Properly and efficiently diagnose fuel delivery systems
- Effectively diagnose fuel injectors
- Understand current Gasoline Direct Injection (GDI) systems
- Learn advanced testing techniques using current measurements
- Be aware of common mistakes that can lead to misdiagnosis
CLOSE X
Fuel
- Advanced Gas Direct Injection Diagnostics
- Gas Direct Injection (GDI) is rapidly replacing sequential port fuel injection on today's vehicles. This training course goes beyond the introduction of GDI systems with real world service and diagnostics on trending problems encountered with these systems. During this course, will review
- Common problems within both the low and high side pressure sections of these systems
- Drivability complaints and scan tool data analysis
- Dual SFI / GDI systems found on some vehicles
- Introduction to the 350 bar (over 5,000 PSI) systems being introduced on new vehicles
CLOSE X
Fuel
- Enhanced Fuel Control
- This course prepares technicians to streamline their diagnosis of fuel control related problems through an understanding of systems operation and the application of data and diagnostic functions. The next vehicle you diagnose might be equipped with an Air/Fuel or Lambda sensor. These sensors have complicated the diagnosis of fuel trim DTC and reduced power concerns. Our familiar scan data such as g/s for a mass air flow sensor, short term and long term for fuel trim, 0-1 volt for O2 sensors have been replaced with terms like kg/hr, equivalence ratio, milliamps, or strange voltages that don't make sense.
- Describe the difference and operation of speed density and MAF systems
- Explain short- and long-term fuel control
- Analyze scan data to determine proper engine breathing
- Explain the basic operation air fuel ratio sensors
- Analyze fuel control under various operating conditions
CLOSE X
Fuel
- Fuel Systems Diagnosing & Repairing
- This course improves the participant's ability to properly diagnose fuel delivery systems through increasing knowledge of fuel management and the requirements of the system to deliver the proper amount of fuel to meet engine demand. During the course, participants will:
- Understand the effects of temperature and pressure on fuel vaporization
- Know how to test for alcohol contaminations
- Understand different fuel delivery systems
- Diagnose fuel systems correctly with effective pressure and electrical test procedures
- Understand different types of fuel injectors
- Be aware of common mistakes that can lead to misdiagnosis
CLOSE X
Rotating Electrical
- Chrysler Charging Systems (Virtual Training - Approx. 1 hour):
- This course provides a detailed approach to the operation, function, and diagnosis of Chrysler charging systems Topics covered include:
- Voltage drop tests on the charging system
- Descriptions of the alternator circuits and their functions
- Evolution of Chrysler engine computers and charging systems
- How the field current is controlled in Chrysler charging systems
- Common problems with these systems
- Helpful tips that can be used to diagnose and service Chrysler charging systems
CLOSE X
Rotating Electrical
- Ford & Chrysler Computer Controlled Charging
- This course provides a detailed approach to problem solving and diagnosis for late model Ford and Chrysler computer-controlled charging systems. During the course, participants will:
- Understand computer-controlled alternator operation for late model Ford and Chrysler vehicles, changes in alternator pulley designs, AC ripple voltage
- Understanding of computer-controlled charging systems for late model Ford and Chrysler vehicles
- Learn how to accurately test Ford and Chrysler charging systems
- Understand the importance of using a Scan tool for testing Ford and Chrysler Charging Systems
CLOSE X
Rotating Electrical
- Ford "Smart Charge" Charging Systems (Virtual Training - Approx. 1 hour):
- This course webinar provides a detailed approach to the operation, function, and diagnosis of Ford Smart Charge charging systems. Topics covered include:
- Voltage drop tests on the charging system
- Ford "Smart Charge" systems, version 1 and version 2
- Descriptions of the alternator circuits and their functions
- The Ford Gen Com and Gen Mon signals
- Common problems with these systems
- Helpful tips that can be used to diagnose and service Ford charging systems
CLOSE X
Rotating Electrical
- GM Regulated Voltage Control Charging Systems
- This course provides a detailed approach to problem solving and diagnosis for modern charging systems. During the course, participants will:
- Correctly diagnose and repair RVC/ SARVC systems
- Understand alternator operation including standard vs. computer-controlled applications, pulley design improvements, diagnostic and repair information
- Understand GM PCM controlled charging systems, alternator operation, charging system diagnosis and computer-controlled charging systems
CLOSE X
Rotating Electrical
- Honda Charging Systems (Virtual Training - Approx. 1 hour):
- This course provides a detailed approach to the operation, function, and diagnosis of Honda Charging systems. Topics covered include:
- Voltage drop tests for the charging system
- Descriptions of the alternator circuits and their functions
- The Honda ELD Dual Mode charging system
- Common problems with Honda charging systems
- Helpful tips that can be used to diagnose and service Honda charging systems
CLOSE X
Rotating Electrical
- Hyundai and Kia Charging Systems (Virtual Training - Approx. 1 hour):
- This course provides a detailed approach to the operation, function, and diagnosis of the charging systems found on the increasingly popular Hyundai and Kia vehicles. Topic covered include:
- Voltage drop tests on the charging system
- Both non-computer controlled and computer-controlled Hyundai/Kia charging systems
- Descriptions of the alternator circuits and their functions
- The Hyundai/Kia Alternator Management System
- Common problems with these systems
- Helpful tips that can be used to diagnose and service Hyundai/Kia charging Systems
CLOSE X
Rotating Electrical
- Mazda, Nissan & Subaru Charging Systems
- This course provides participants a detailed approach to problem solving and diagnosis for import charging systems. During the course, participants will:
- Understand alternator operation including standard vs. computer-controlled applications and pulley design improvements
- Understand diagnostic and repair information
- Better understand computer-controlled charging systems for Mazda, Nissan and Subaru vehicles
- Know how to accurately test Mazda, Nissan and Subaru charging systems
CLOSE X
Rotating Electrical
- Rotating Electrical System Function & Operation
- This course provides an in-depth look at rotating electrical systems, function, known issues and parts identification for Ford, GM and Chrysler charging systems. During the course, participants will:
- Learn alternator fundamentals
- Review common diagnostic tips
- Understand specific component function and system operations
- Identify reasons for malfunctions, Installation and system design changes
CLOSE X
Rotating Electrical
- Start/Stop Overview (Virtual Training - Approx. 1 hour):
- This course provides a general overview of Stop - Start systems. What are Stop - Start systems? Why are they becoming popular? How do they function? Topics covered include:
- Why are Stop - Start systems being used
- What vehicles are using Stop - Start systems
- Hybrid vs. non - Hybrid Stop - Start systems
- Basic sequence of a Stop - Start event
- Various components used in Stop - Start systems
CLOSE X
Rotating Electrical
- Toyota Charging Systems (Virtual Training - Approx. 1 hour):
- This course webinar provides a detailed approach to the operation, function, and diagnosis of Toyota charging systems. Topics covered include:
- Voltage drop tests on the charging system
- Descriptions of the alternator circuits and their functions
- Toyota charging system fuses
- The Toyota RLO system
- Common problems with these systems
- Helpful tips that can be used to diagnose and service Toyota charging systems
CLOSE X
Rotating Electrical
- Toyota & Honda Charging Systems
- This course provides participants a detailed approach to problem solving and diagnosis for import charging systems. During the course, participants will:
- Understand alternator operation including standard vs. computer-controlled applications and pulley design improvements
- Understand diagnostic and repair information
- Better understand computer-controlled charging systems for Toyota and Honda vehicles
- Know how to accurately test Toyota and Honda charging systems
CLOSE X
Rotating Electrical
- Volkswagon & Audi Charging Systems
- This class provides a detailed approach to the operation, function, and diagnosis of the Charging Systems found on many late model VW and Audi vehicles. During the course, participants will:
- Voltage Drop Tests on the Charging System
- AC Ripple Voltage
- Modern Drive Belts and changes in Alternator Pulleys
- VW and Audi Charging Systems on 2000 and newer vehicles
- Descriptions of Alternator Circuits and their functions
- What to test when the system is NOT charging
- Audi BSS and LIN Systems
- Common problems with these systems
- Helpful tips that can be used to diagnose and service both VW and Audi Charging Systems
CLOSE X
Vehicle Electronics
- Common Rail Diesel (CRD)
- This course provides a high level overview of CRD systems with a focus on the various low and high pressure fuel delivery methods. Course includes a review of common diesel emission components, including the DeNox SCR system. During the course, participants will:
- Learn how to accurately diagnose no start and drivability conditions
- Review CRD theory and operation, fuel delivery methods, low and high pressure
- Discuss Piezo and solenoid injectors
- Discuss typical sensors and actuators
- Understand diesel after-treatment system
CLOSE X
Vehicle Electronics
- Controller Area Networks (CAN) & Multiplexing
- This training course covers the latest CAN bus systems from the mid-1990s through current model year on GM, Ford and Chrysler vehicles. The ATMC (Automotive Training Manager's Council) award winning course covers how to troubleshoot stubborn communications problems with electronic control modules. During this course, participants will:
- Learn practical tips on the uses of meters, scopes, and factory and aftermarket scan tools
- Combined theory and real-world case studies to demonstrate how to diagnose everything from U-codes to power mode masters to serial bus gateways
CLOSE X
Vehicle Electronics
- Controlling Diesel Emissions
- This course provides technicians the similarities and differences between automotive gasoline and Diesel powertrains, emission control functions, and systems. During the course, participants will:
- Learn ways to evaluate data stream information
- Diagnose common failures of diesel OBDII and emission systems
- Understand exhaust after treatment systems and component failures
- Learn EGR system description and common issues
CLOSE X
Vehicle Electronics
- Diagnosing Advanced Driver Assistance Systems (ADAS)
- ADAS are becoming common on today's vehicles as we move closer to fully autonomous vehicles. These new systems will require that shop owners, technicians and service advisors educate themselves and their customers on how this technology works. During this course, technical trainers will cover:
- Overview of Lane Keep Assist, Lane Departure Warning, Blind Spot Monitor & Adaptive Cruise
- Hardware overview (RADAR, LIDAR, smart cameras and ultrasonic sensors)
- Camera / sensor aiming equipment, windshield and paint concerns, etc.
- ABS, electronic throttle and E-steering interactions / customer concerns
- Static and dynamic camera and radar sensor calibrations requirements and tips
- Diagnostic tool data interpretations, service do's and don'ts and case studies
CLOSE X
Vehicle Electronics
- Electrical Diagnostics
- This course covers advanced electrical / electronic circuit diagnosis on a variety of topics. Today's vehicles contain over a mile of electrical wiring, dozens of electronic modules communicating on multiple data busses and millions of lines of software code. Technicians will strengthen electronic diagnostic skills. During this course, participants review:
- Advanced Sensor Diagnostics
- EMI / RFI Common Problems and Solutions
- Introduction to lab scope set ups, connections, voltage and current waveform analysis
- Serial Data (CAN) Diagnostic Update
CLOSE X
Vehicle Electronics
- Emerging Vehicle Technologies
- This course brings shop owners and technicians up-to-date with technologies such as radar cruise and collision avoidance systems used in many vehicles today. During the course, participants will:
- Discuss telematics, brake by wire, hybrid and EV systems in a context that identifies the new technologies
- Learn about the training and tools needed to be ready for new technologies
- Learn about automated driver assistance systems
- Discuss entertainment and telematics systems
- Learn about the effect technology has on service
CLOSE X
Vehicle Electronics
- Engine Management
- This course we will discuss the O2 Sensor and the AFR Sensor and learn how to effectively read them on a scan tool. During this course, participants review:
- Learn how the heater circuit works and how to avoid putting in a faulty new sensor
- Discuss Variable Valve Timing Operations and diagnose this system
- Cam and Crank sensors operations and diagnose
- Ignition Coils understanding and wave form diagnoses
- Fuel injection and GDI basics understanding of the system from pump to injector
- Many tips and tricks to help diagnose todays fuel trim issues
- Dive into Mode 6 info to see how we can help solve todays emissions related issues
CLOSE X
Vehicle Electronics
- EVAP Code Diagnostics
- his course will prepare the aftermarket technician to diagnose and repair evaporative system failures regardless of the type of system being used. Technicians will understand the theory behind evaporative system operation and how various methods and devices are used to satisfy government regulations concerning leak detection and more. This class will focus on the principles behind the EVAP onboard diagnostics and empower you to be able to solve problems regardless of the various systems you encounter. You will be able to get that light to go out and stay out.
- Identify the difference between pressure and vacuum
- Describe the purpose and operation of the evaporative system
- Explain the difference between various system types
- Implement multiple methods of leak detection on any system
- Describe how evaporative systems operate on a turbocharged engine
CLOSE X
Vehicle Electronics
- GM Drivability Solutions
- This course focuses on solving drivability faults in a logical manner using the available information and tools in the context of real-world case studies. During the course, participants will:
- Learn variable valve timing diagnosis and repair
- Focus on electronic throttle control
- Learn about SIDI (spark Ignited direct Injection)
- Discuss fuel systems diagnosis and repair
- Discuss evaporative systems diagnosis and repair
- Understand network fault diagnostics
CLOSE X
Business & Operations Training
- How to Solve Difficult DTCs
- This course will explore why codes cause grief and how to successfully repair them. After almost 25 years of OBD2, technicians have learned to cope with most of the problems that come their way. But there are some systems that continue to be difficult to diagnose. Many of these are old and while many are fairly new. Some types of codes that can be difficult to diagnose include evaporative system, random misfire, Variable Valve Timing, catalyst efficiency, electronic throttle control, and fuel trim. During this course, technicians will be able to:
- Identify EVAP faults
- Perform random misfire diagnosis
- Catalyst efficiency code diagnosis
- Analyze scan tool data for fuel trim diagnosis
- Describe VVT operation
CLOSE X
Business & Operations Training
- Mode $06 Data & Drive Cycle Diagnostics
- This course Mode $06 data and some of the most misunderstood and underused scan tool data available on today's vehicles. Mode $06 diagnostic skills also give the technician the opportunity to identify marginally performing components and advise the vehicle owner of future potential problems. This course will help technicians:
- Identify marginally performing components
- Understand and interpret Mode $06 data in order to use it to its full advantage
- Combined with drive cycle diagnostics, Mode $06 diagnostic skills can be looked at as a kind of “insurance policy” against unnecessary comebacks
CLOSE X
Business & Operations Training
- Modern Ignition Technology
- This course prepares participants to diagnose and repair problems in body, chassis, HVAC and powertrain control systems as well as the data bus which connects them. Case studies are used to demonstrate techniques that can be used to reduce the time spent diagnosing issues. During the course, participants will:
- Learn enhanced troubleshooting for sensors and actuators with techniques to verify their operation
- Learn to quickly interpret schematics and use them to determine a diagnostic path
- Discuss methods to verify module operation and communication networks
- Learn proven circuit testing to quickly lead you to the source of the problem
CLOSE X
Business & Operations Training
- Principles of Electronics
- This course reviews the need-to-know aspects of electrical systems. It is critical that technicians avoid the pitfalls of diagnostics and master electrical diagnostic skills to diagnose electronic systems efficiently. This course reviews:
- Walkthrough electronic systems and apply testing along the way
- Understanding system through the eyes of the wiring diagram
- Use the scan too to support circuit testing
CLOSE X
Vehicle Electronics
- TPMS
- This course gives participants in-depth understanding of TPMS through case studies and hands on training. During the course, participants will:
- Learn about TPMS service requirements, processes and procedures
- Use scan tools and hand tools to properly diagnose and repair damaged TPMS systems
- Learn correct tire mounting and dismounting procedures and proper installation processes
- Understand the TREAD Act and the legal requirements of TPMS
CLOSE X
Vehicle Electronics
- Vehicle Electronics & Ignition Systems Diagnostics
- This course prepares participants to diagnose and repair problems in body, chassis, HVAC and powertrain control systems as well as the data bus which connects them. Case studies are used to demonstrate techniques that can be used to reduce the time spent diagnosing issues. During the course, participants will:
- Learn enhanced troubleshooting for sensors and actuators with techniques to verify their operation
- Learn to quickly interpret schematics and use them to determine a diagnostic path
- Discuss methods to verify module operation and communication networks
- Learn proven circuit testing to quickly lead you to the source of the problem
CLOSE X
Vehicle Electronics
- Ford 6.0 Power Stroke® Diesel Technology
- This course provides technicians information about the operating characteristics and specifications of the Ford Power Stroke 6.0 engine. During the course, participants will:
- Learn ways to determine how to diagnose engine management systems
- Determine the cause of common failures with air and fuel management
- Understand common no start issues
- Discuss engine management overview
CLOSE X
Business & Operations Training
- Service Manager's Guide to Shop Performance
- This course was designed by shop owners, service advisors and technicians for fellow shop owners, service advisors and technicians. Course combines practical tips on measuring and improving your shop's performance along with time proven people and communications skills. During the course, participants will:
- Learn how to measure your shop's performance and efficiency
- Set goals and achievement plans
- Learn to recruit and retain a winning team
CLOSE X
Business & Operations Training
- Service Advisor's Guide to Selling Preventative Maintenance
- This course was designed by shop owners, service advisors and technicians for fellow shop owners, service advisors and technicians. This course explores techniques to overcome customer objections for services and how to market preventive maintenance. During the course, participants will:
- Learn how to overcome objections to preventative maintenance costs
- Understand exactly what they're selling
- Customize a maintenance plan specifically for the customer's vehicle, driving style and objectives in vehicle longevity
CLOSE X
Business & Operations Training
- Fundamental Keys to Increasing Service Sales
- This course was designed by shop owners and technicians for fellow shop owners and technicians. This course is designed for those relatively new to selling service, and is packed with new tips for veteran service advisors. During the course, participants will:
- Get practical information on speaking to the technical aspect of making the sale to customers
- Learn the do's and don'ts of writing RO's
- Create consistent inspections and prioritized service lists
- Learn the four major wants of every customer
- Identify and promote unique selling points
- Improve the shops first impression with every customer
CLOSE X
Business & Operations Training
- Safe, Green & Connected: Emerging Vehicle Technologies
- This course brings shop owners and technicians up-to-date with technologies such as radar cruise and collision avoidance systems used in many vehicles today. During the course, participants will:
- Discuss telematics, brake by wire, hybrid and EV systems in a context that identifies the new technologies
- Learn about the training and tools needed to be ready for new technologies
- Learn about automated driver assistance systems
- Discuss entertainment and telematics systems
- Learn about the effect technology has on service
CLOSE X
HVAC
- 2010 AC Update
- Automotive HVAC Fundamentals
- Automotive HVAC Passenger Compartment Controls - NEW For 2019
- HVAC Update
- HVAC Update 2013
- HVAC Update 2015
Ignition
- Diagnose and Repair Ignition Problems
- Diagnose Critical Current Air Fuel Sensors
- Diagnosing Ford Variable Valve Timing Systems
- Diagnosis and Repair of Honda EGR
- Forced Air Induction
Imports
- Top Nissan Drivability Tips
- Toyota Engine Performance Tips
Network
- ABS and Vehicle Stability Control
- Analyzing Wiring Schematics
- Automotive Sensor Fundamentals
- Brain Teasers: Diagnostic Puzzles
- Brain Teasers: Diagnostic Puzzles II
- CAN Network: A game changer?
- Chrysler Anti-Theft Tips
- Chrysler EVAP Tips and Tricks
- Computer Tips for Todays Technician Part I
- Computer Tips for Todays Technician Part II
- Control Module Replacement Tips
- Diagnose Electronic Fuel Pump Control
- Diagnose Pump Cell Air Fuel Sensors
- Diagnose Vehicle Networks - NEW For 2019
- Diagnosing and Repairing VW Drive By Wire
- Diagnosing Electronic 4WD Controls
- Diagnosing Ford Variable Valve Timing Systems
- Diagnosing GM VCT Systems
- Diagnosing Vehicle Communication Faults
- Diagnosis & Repair of Lean Engine DTCs
- Diagnosis and Tips for Ford Electronic Throttle Control
- Diagnosis and Tips for GM Electronic Throttle Control
- Diagnosis of Rich Engine DTCs
- Domestic OE Reprogramming
- Electronic Transmission Controls
- Electronic Transmission Controls Part II
- Ford Anti-Theft Tips
- Fuel Trim Diagnosis
- GM Anti-Theft Tips
- GM Duramax Diesel Tips
- GM Idle Stop and Light Hybrid
- GM V6 VVT
- How to Diagnose Ford Variable Valve Timing Systems
- Leveraging Scan Tool Data
- Understanding Wiring Schematics Part II
Tools
- ASE Test Taking Tips
- Automotive Sensor Fundamentals
- Brain Teasers: Diagnostic Puzzles
- Brain Teasers: Diagnostic Puzzles II
- Current Probe Applications
- Electronic Service Information 2013
- Guerilla Diagnostics
- How to Take (and Pass) an ASE Test
- How to Take (and Pass) the new Computer-Based ASE Tests
- Hybrid HV Battery Diagnosis & Service
- iATN Overview
- Identifix Direct-Hit
- Increasing Technician Productivity
- Key Off EVAP Diagnostics
- Lab Scope Setup
- Leveraging Scan Tool Data
- MAF Diagnostics
- Mode $06 Diagnostics
- No-Code Diagnosis
- No-Scope Diagnosis
- OE Scan Tool Update
- OE Service Information Sites - What's in it for me?
- Pass Through Programming Today
- Practical Electrical Testing
- Practical Lab Scope Uses
- Pressure Transducer Application
- Sensor Diagnostics
- The Top 3 Misdiagnoses
- TPMS Diagnosis & Replacement
- TPMS Fundamentals
- Traits Of A Top Technician
- Understanding Wiring Schematics Part II
- Variable Valve Timing Tips & Tricks
- Voltage Drop Testing
- Waveform and Data Storage and Analysis